Shipping Information

Most in-stock items will arrive on your doorstep 3-7 business days after receipt of your order.

SPECIAL LOCATIONS

Shipments to APO/FPO addresses require additional processing time after delivery to the military post office.
Orders shipping to Alaska and Hawaii require 5 additional days to deliver.

INTERNATIONAL ORDERS

To expand our global reach at ETBfit.com, we have partnered with Global Checkout to provide an enhanced International shopping experience for our customers in over 200 countries worldwide.

Global Checkout is an e-commerce solution powered by comGateway with over a decade of cross-border logistics experience that allows merchants to sell internationally with easy, secure and fast integration. It enables us to offer our international customer with the most competitive international shipping costs, fully landed cost (taxes and duties) at the point of checkout, fraud free payments and multi-language customer support to provide the best international shopping experience to our international customers.

HOW TO PLACE AN INTERNATIONAL ORDER

  1. Add the items you wish to purchase to the shopping cart while browsing through the website.
  2. Upon visiting the checkout area, click the "Global Checkout" button, you will be redirected to a secured checkout site hosted by Global Checkout.
  3. Complete the order by entering your shipping and billing details. You can also select for the taxes and duties (if applicable) to be prepaid or cash on delivery.
  4. Upon completion of the checkout, you will receive order confirmation email from Global Checkout and ETBFit.com.
  5. Need to track your order? Follow the instructions below :
    •    An email with the international shipping tracking number will be sent once your order ships.
    •    At any time you can visit track your order by clicking on the tracking number link in the email or by visiting www.globalcheckout.com (be sure you're a registered user).

HOW DUTY & TAXES WORK FOR INTERNATIONAL ORDERS

You can choose to prepay your duties and taxes or select cash on delivery (C.O.D) for your order (if applicable). Should you select the prepaid method upon checkout, we will guarantee that you won't be charged any VAT, duty, taxes or other shipping or customs related fees after your order is complete.

INTERNATIONAL SHIPPING OPTIONS

International orders through ETBFit.com may be shipped via DHL or FedEx. Please note that all delivery times are listed in business days (Monday through Friday). Most shipping carriers do not ship on major holidays.

INTERNATIONAL RETURNS

All international sales are final.

INTERNATIONAL BILLING STATEMENTS

Upon purchasing through ETBfit.com and choosing international shipping, your payment will be processed by Global Checkout and your credit card or bank statement will reflect a charge from Global Checkout.

Any questions about Global Checkout or any shipping option can be directed to info@etbfit.com.

ORDER PROCESSING

Orders are processed and shipped from 8:00 a.m. to 3:00 p.m. EST Monday through Friday. Orders placed after 3:00 p.m. EST Monday – Thursday will be processed the following day. Orders placed after 3:00 p.m. EST on Friday or on Saturday or Sunday will be processed the following Monday.